Privacy Policy

Effective Date: February 6, 2026

Xcrow respects your privacy. This policy explains what data we collect and how we use it.

1. Information We Collect

We may collect:

• Email address
• Name (optional)
• Transaction metadata (amounts, timestamps, status)
• Dispute evidence you upload
• Technical data (IP address, device type)

We do not store full payment details. Payments are processed by Stripe.

2. How We Use Information

We use your information to:

• Operate the escrow service
• Send transactional emails
• Prevent fraud and abuse
• Resolve disputes
• Improve product performance

3. Payment Information

All payment processing is handled by Stripe. Xcrow does not store credit card or bank account numbers.

4. Data Sharing

We may share data with:

• Stripe (payment processing)
• Email providers (transactional emails)
• Storage providers (evidence uploads)

We do not sell user data.

5. Data Retention

We retain data as long as necessary to:

• Fulfill escrow services
• Meet legal or compliance obligations
• Resolve disputes

6. Security

We use industry-standard measures to protect your information, including encryption and access controls.

7. Your Rights

You may request:

• Access to your data
• Correction of inaccurate data
• Deletion of your account (subject to legal requirements)

8. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of Xcrow means acceptance of changes.

9. Contact

For privacy questions, contact:
privacy@xcrow.com